How Lifeline Chat Can Serve People at Their Most Vulnerable
Young people and those with a higher intensity of symptoms are more apt to reach out by chat.
Young people and those with a higher intensity of symptoms are more apt to reach out by chat.
Gregg Graham developed Behavioral Health Link so people in crisis have a system of connection they can reach 24 hours a day, at no cost.
Today we sit down with the team responsible for helping redesign crisis services in Montana. They share the challenges they’ve faced with the pandemic, overcoming vast distances of rural land, and innovations that are paving the way for change, including mobile crisis services and a brand new Lifeline member call
The middle school years are when kids develop their individuality and their identity among their peers. For kids experiencing middle school during the Covid pandemic—well, that’s a whole new level of difficulty, says Emily Moser, director of YouthLine Programs at Lines for Life in Oregon.
Washington was the first state to propose implementation legislation for 988, the three-digit number for behavioral health emergencies that must be available nationwide on July 16, 2022. Suicidologist Jennifer Stuber, Ph.D., helped craft it. She first heard of 988 on the news. “Just like everyone else,” she says. “I thought, ‘I
On Thursday, the FCC voted to formally make 988 the nationwide number for mental health, substance use, and suicide crisis, adopting rules that require all phone service carriers to start directing 988 calls to the existing Lifeline by July 16, 2022. While the FCC moving forward with 988 is essential,
FCC chairman, Ajit Pai, announced today that the agency is taking the next step to establish 988 as the nationwide 3-digit number for mental health, substance use, and suicide crisis, mirroring what 911 is for medical emergencies.
Sue Ann Atkerson, CEO of Behavioral Health Link, testifies before Congress on 988, specifically on H.R. 4194, the “National Suicide Hotline Designation Act of 2019.”
After a unanimous vote, the FCC begins the process to formally make 988 the nationwide number for mental health and suicide crisis. The word that comes to mind for many after hearing the decision is parity.
Rhitu Chatterjee of NPR discussed the FCC proposed 3-digit number 988 with mental and behavioral health crisis experts Madelyn Gould, David Covington, and Allie Franklin.

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