The Troubling History of 911 and How 988 Can Avoid the Same Missteps
The 911 system is plagued with blind spots—those inherent to the current 911 process and others shaped by systemic and personal biases, says Dr. Rebecca Neusteter, executive director at University of Chicago’s Health Lab. She shares the troubling history of 911 and how 988 can avoid the same missteps.