Creating Lasting Engagement through Follow-Up at Common Ground Resource and Crisis Center
How Follow-Up Connect ensures people outreaching 988 in Michigan have access to the right resources.
How Follow-Up Connect ensures people outreaching 988 in Michigan have access to the right resources.
Steve Miccio, CEO of People USA, shares the power of peer-led mental health crisis care.
The pandemic has exacerbated the digital divide and the psychological impact of isolation.
Crisis care for children tends to only focus on the child. Yet a child’s crisis can’t be addressed without addressing family dynamics.
Good intentions alone won’t solve systemic issues. John Franklin Sierra, a health systems engineer, gives the play-by-play on how LA County redesigned and reengineered its crisis system.
“Here’s a window of opportunity where the person is present, and if we don’t take advantage of the moment, we may miss it,” says Rebecca Boss. “The person might never show up again.”
Judy Fitzgerald, the commissioner of DBHDD, and Debbie Atkins, director of Crisis Coordination at DBHDD, share Georgia’s crisis system transformation and the lessons they’ve learned in anticipation of 988.
Former Washington Post reporter and best-selling author Pete Earley was introduced to the mental healthcare system when, in 2000, his son called him and said, “I can’t tell if I’m dreaming all the time or if I’m awake.”
Data scientists Prof. Martin Connor and Dr. Christopher Ogg are using real-time data to eliminate long wait times, bottlenecks, and service delays in crisis care. The end-game, says Connor, “is to see the entire system.”
When in a psychiatric crisis, who a person of color encounters matters, says Victor Armstrong. He hopes change is on the horizon with 988 but notes it must coincide with advancing crisis care. Otherwise, telling people not to call 911 without an adequate solution leaves people in crisis and their
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