Trust comes from the quality of services, says Dr. Monserrate Allende Santos. “When someone calls our crisis line, we respond immediately, utilizing all our strategies and sharing every resource we have. If the person needs more, we go directly to the community to provide services face-to-face.” Dr. Allende Santos is
“We know that everyone’s 988 readiness, in terms of state capacity, is different, but we didn’t want to wait one more minute,” says Heath Hayes, Chief Communications Officer at the Oklahoma Department of Mental Health and Substance Abuse Services. “We knew we had the capacity to deliver this lifesaving service.”
Veronica is an award-winning peer recovery coach, helping people navigate the challenges she faced. When asked what or who she credits for her recovery, Veronica doesn’t hesitate to say ongoing MAT and caring recovery coaches, but, she lowers her voice, her colleagues don’t know.
Ron Bruno, a retired Utah police officer and CEO of Crisis Response Programs and Training, says mental health shouldn't come in a police car.