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Friday / December 8.

It’s Been a Bad Day: 911 in a Mental Health vs. Medical Crisis

It's been a bad day

Stephanie Hepburn is a writer in New Orleans. She is the editor in chief of #CrisisTalk. You can reach her at .​

Developed by Crisis Now, the It’s Been a Bad Day video goes through the divergent paths people experience in the United States when having a mental health crisis as opposed to a medical one. People in mental health crisis are frequently funneled through patchworked systems with insufficient coordination and long implementation times, resulting in overburdened EDs, law enforcement, and jail overflow. They might wait between 18-hours to 3-days to be connected to mental health care, increasing the risk that he or she will experience trauma and injury. These delays also result in wasted resources. Learn more at