Dr. Madelyn Gould on How Automation Creates a Crisis-Intervention Feedback Loop

Over the past two decades, Dr. Madelyn Gould has evaluated the SAMHSA-funded National Suicide Prevention Lifeline, studying whether the crisis intervention service significantly decreases suicide risk, despair, and hopelessness. (It does.) She’s a professor of epidemiology in Columbia University’s psychiatry department and a research scientist at the New York State