Connecticut’s Statewide Youth Mobile Crisis Services
How Connecticut developed robust child-centered, family-centered statewide youth mobile crisis services.
The Misunderstanding of the Crisis Intervention Team Program
How a community partnership with law enforcement helps divert people from a law enforcement response.
The Teen Brain in Crisis and Partnering with Law Enforcement
The excuse for not sufficiently investing in kids is that they’re more resilient. Dr. Jeff Bostic says their brain plasticity makes the early years the ideal time to help.
Los Angeles County Develops 911 Call Matrix and Procedures to Divert Behavioral Health Calls
Under LA County’s new 911 call assessment matrix and amended call procedures, most behavioral health calls will divert to Didi Hirsch Mental Health Services.
Embedding Crisis Response in Harris County’s 911 Dispatch Center
Harris County launched the first crisis call diversion program in the United States. Five years later, Jennifer Battle tells us how they did it and what’s next.
It’s Time the Behavioral Health Field Expand Their Definition of Lived Experience
Amy Watson says expanding the concept of lived expertise would result in a better, more culturally competent crisis response.
Georgia Innovator Built a System of Connection to Better Serve People Like His Son
Gregg Graham developed Behavioral Health Link so people in crisis have a system of connection they can reach 24 hours a day, at no cost.
How a 911-EMS Crisis Intervention Diverts People in Mental Health Crisis
Grady EMS in Atlanta, Georgia, diverts callers experiencing mental health challenges and helps them find alternative solutions when the emergency department isn’t the best fit.
Kathy Kliebert on How Disasters Can Be a Catalyst For Change
The Bridge Center for Hope opened its doors in February 2021, and it's already making an impact. Kathy Kliebert, former secretary of health and former assistant secretary of behavioral health for Louisiana, says that the journey to develop the Bridge Center for Hope started in 2005 with the devastation of
Austin’s 911 Call Center Integrates Mental Health Call Crisis Diversion
In Austin, when a person dials 911, the call taker asks, “Are you calling for police, fire, EMS, or mental health services?” Adding mental health as an option is groundbreaking and part of the city’s crisis call diversion initiative where clinicians are co-located on the 911 call center’s operations floor.
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