Grady EMS in Atlanta, Georgia, diverts callers experiencing mental health challenges and helps them find alternative solutions when the emergency department isn’t the best fit.
The Bridge Center for Hope opened its doors in February 2021, and it's already making an impact. Kathy Kliebert, former secretary of health and former assistant secretary of behavioral health for Louisiana, says that the journey to develop the Bridge Center for Hope started in 2005 with the devastation of
In Austin, when a person dials 911, the call taker asks, “Are you calling for police, fire, EMS, or mental health services?” Adding mental health as an option is groundbreaking and part of the city’s crisis call diversion initiative where clinicians are co-located on the 911 call center’s operations floor.
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