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Nearly a year before the Covid pandemic began, behavioral health crisis professionals became physically co-located at the Tucson Police Department’s 911 call center. However, in March 2020, as communities started to implement physical distancing requirements to halt the spread of the virus, Johnnie Gasper and his colleagues were uncertain what

In anticipation of 988—the three-digit number for mental health, substance use, and suicidal crisis telecom companies must make live by July 16, 2022—communities throughout the United States are examining their crisis systems. “They want to ensure there are rapid and appropriate responses in place that match people’s needs,” says Amy