As the U.S. edges nearer to the date 988 will go live, Dr. Anitra Warrior says states need to think about equity and their indigenous populations.
The Bridge Center for Hope opened its doors in February 2021, and it's already making an impact. Kathy Kliebert, former secretary of health and former assistant secretary of behavioral health for Louisiana, says that the journey to develop the Bridge Center for Hope started in 2005 with the devastation of
In Austin, when a person dials 911, the call taker asks, “Are you calling for police, fire, EMS, or mental health services?” Adding mental health as an option is groundbreaking and part of the city’s crisis call diversion initiative where clinicians are co-located on the 911 call center’s operations floor.
The 911 system is plagued with blind spots—those inherent to the current 911 process and others shaped by systemic and personal biases, says Dr. Rebecca Neusteter, executive director at University of Chicago’s Health Lab. She shares the troubling history of 911 and how 988 can avoid the same missteps.
Today we sit down with the team responsible for helping redesign crisis services in Montana. They share the challenges they’ve faced with the pandemic, overcoming vast distances of rural land, and innovations that are paving the way for change, including mobile crisis services and a brand new Lifeline member call
The middle school years are when kids develop their individuality and their identity among their peers. For kids experiencing middle school during the Covid pandemic—well, that’s a whole new level of difficulty, says Emily Moser, director of YouthLine Programs at Lines for Life in Oregon.
On March 18, Virginia Gov. Ralph Northam signed Senate Bill 1302 into law, which designates a 988 call center and establishes a crisis call center fund. It also provides a monthly telecom tax, making Virginia the first state to pass 988 service fee legislation.
Moki Macias and Kristin Schillig on how a deep dive into Atlanta’s 911 calls for service revealed the need for an integrated rapid response system for quality of life calls, resulting in the PAD 311 Community Referral Services.
State Sen. Daniel Thatcher on how the idea for a three-digit number for mental health and suicide crisis in Utah transformed the national landscape.
When Bill O’Quin's son, David, experienced a mental health crisis, police officers took him to the East Baton Rouge Parish Prison. Thirteen days later, David died. Prison staff had left him for days in a restraint chair, resulting in blood clots in the deep veins of his lower right leg.
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