Homelessness and Crisis: Who Will Answer the Call?
With 988 on the horizon, who will respond to the call when a homeless person is in crisis? The answer, says Kevin Martone, lies in the integration of care within and between systems.
With 988 on the horizon, who will respond to the call when a homeless person is in crisis? The answer, says Kevin Martone, lies in the integration of care within and between systems.
With 988 going “live” in less than 6 months, the need for Lifeline crisis call center oversight will be greater than ever. Dr. Madelyn Gould says an automated feedback loop could help.
Communities must build out all of the National Guidelines for Behavioral Health Crisis Care core elements to ensure 988 creates system-wide change.
With 988 around the corner, communities must examine how financing and accountability will work under the massive paradigm shift.
Harris County launched the first crisis call diversion program in the United States. Five years later, Jennifer Battle tells us how they did it and what’s next.
As communities move toward resident-centered crisis response teams, they need to do so equitably and responsibly.
As communities estimate their prospective 988 call volume, EMS data can help.
The LOCUS service tool algorithm can create a common language between providers and insurers, perhaps even pushing the U.S. toward a national standard.
Without clinical training, an interpreter can turn a therapeutic session into a game of telephone, resulting in a large margin of error.
Young people and those with a higher intensity of symptoms are more apt to reach out by chat.