The Reporting System 988 Estimates Haven’t Included
As communities estimate their prospective 988 call volume, EMS data can help.
Why Partnering With 911 and First Responders Is Crucial to the Success of 988
For 988 to work, first responders must be able to easily and rapidly connect people to care.
Freedom House Provides Model for States to Develop Behavioral Health First Responders
States can learn from ‘60s-’70s EMT model to create a new mobile crisis team role that improves racial and ethnic concordance and addresses workforce shortages.
In Oklahoma, People in Need and First Responders Get iPads for Rapid Face-to-Face Mental Health Response
In rural Northeast Oklahoma, nearly 6,000 “mental health machine” iPads immediately connect people in crisis to a face-to-face mental health response.
How a 911-EMS Crisis Intervention Diverts People in Mental Health Crisis
Grady EMS in Atlanta, Georgia, diverts callers experiencing mental health challenges and helps them find alternative solutions when the emergency department isn’t the best fit.
Austin’s 911 Call Center Integrates Mental Health Call Crisis Diversion
In Austin, when a person dials 911, the call taker asks, “Are you calling for police, fire, EMS, or mental health services?” Adding mental health as an option is groundbreaking and part of the city’s crisis call diversion initiative where clinicians are co-located on the 911 call center’s operations floor.
Bill O’Quin’s Son Was in Mental Health Crisis: A Prison Restrained Him for Days
When Bill O’Quin's son, David, experienced a mental health crisis, police officers took him to the East Baton Rouge Parish Prison. Thirteen days later, David died. Prison staff had left him for days in a restraint chair, resulting in blood clots in the deep veins of his lower right leg.
Dr. Michael Allen on How ET3 Will Allow Earlier Diversion of People In Mental Health Crisis
Today, Dr. Michael Allen talks with #CrisisTalk about the new CMS payment model ET3—Emergency Triage, Treat, and Transport, which allows for earlier diversion of people in mental health crisis. Under the new payment model, ambulance services can divert lower-acuity medical cases and psychiatric crises to facilities that better match the
Elijah McClain Case Sheds Light on Controversial Excited Delirium Diagnosis & Use of Ketamine During Arrests
Today, we talk to Debra A. Pinals, M.D., about the Elijah McClain case and the controversial excited delirium syndrome diagnosis. Though the case happened in 2019, the diagnosis has recently caught the attention of the mainstream population and the medical field alike because of the application of ketamine by paramedics
Musician Keith England Says to Listen when Someone in Crisis Asks for Help
Singer Keith England had just finished his Sunday evening gig at the Standing Room in Hermosa Beach, California. It was about 9:30 p.m. when he began heading down Pier Ave. and crossed paths with a young man who asked him for help.
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