Mental Health Care Shouldn’t Come in a Police Car
Ron Bruno, a retired Utah police officer and CEO of Crisis Response Programs and Training, says mental health shouldn't come in a police car.
Milwaukee County on Providing the Right Care at the Right Place and at the Right Time
Milwaukee County has built out a robust crisis continuum and scaffolded a critical 211-988 relationship to ensure people’s quality-of-life and behavioral health needs are met.
Why Partnering With 911 and First Responders Is Crucial to the Success of 988
For 988 to work, first responders must be able to easily and rapidly connect people to care.
Austin’s 911 Call Center Integrates Mental Health Call Crisis Diversion
In Austin, when a person dials 911, the call taker asks, “Are you calling for police, fire, EMS, or mental health services?” Adding mental health as an option is groundbreaking and part of the city’s crisis call diversion initiative where clinicians are co-located on the 911 call center’s operations floor.
Preston Looper on How It’s Time to Standardize Mobile Crisis Services
“Every mobile crisis provider is like a snowflake,” says Preston Looper, because of gaps in protocols, availability, consistency, and funding. With 988 on the horizon, he points out that now is the time to standardize the service.
Georgia’s Crisis System Transformation and Lessons Learned in Anticipation of 988
Judy Fitzgerald, the commissioner of DBHDD, and Debbie Atkins, director of Crisis Coordination at DBHDD, share Georgia’s crisis system transformation and the lessons they’ve learned in anticipation of 988.
Victor Armstrong on Race, Mental Health, and How Removing Police Alone Is Not the Answer
When in a psychiatric crisis, who a person of color encounters matters, says Victor Armstrong. He hopes change is on the horizon with 988 but notes it must coincide with advancing crisis care. Otherwise, telling people not to call 911 without an adequate solution leaves people in crisis and their
Megan Gleason on Partnering with the FBI to Better Serve People in Crisis
Megan Gleason, LCSW, is the metro Atlanta regional manager for the Behavioral Health Link (BHL) blended mobile crisis program, a 24-hour response service that covers the vast majority of Georgia counties. Earlier this year, she participated in the FBI Citizens Academy, a selective 6-8 week program that gives leaders a
Erica Chestnut-Ramirez on Mobile Crisis as the First Responders of Behavioral Health
Erica Chestnut-Ramirez says mobile crisis is person-centered and therapeutic and has a high stabilization rate. “That means we can keep people in the community, and they don’t have to go to higher level, higher-cost services.”
Law Enforcement Are Critical Stakeholders in Behavioral Health Crisis Services
Nick Margiotta, president of Crisis System Solutions and retired Phoenix police officer, says law enforcement are critical stakeholders in behavioral health crisis services.
