LEARNING COMMUNITY MATERIALS

To view videos of the Learning Community’s weekly calls click here.

STATE CARDS

United States 988 Crisis Card

United States 988 Crisis Card — October 26, 2022

Virginia 988 Crisis Card

Virginia State Card — January 12, 2022

Utah 988 Crisis Card

Utah State Card — February 9, 2022

Nevada 988 Crisis Card

Nevada 988 Crisis Card — December 15, 2021

Washington State 988 Crisis Card

Washington State 988 Crisis Card — June 1, 2022

QUESTIONS & QUOTES

“My hope is that the first responders are able to do what they do well and that we can step in on some of those other calls that really don't require EMS or the police department...”

“My hope is that the first responders are able to do what they do well and that we can step in on some of those other calls that really don't require EMS or the police department. We can increase the amount of time that people are in the community and not going into the hospital or going to jail. I think that'll be a huge success.” — November 30, 2022

“The U.S. is facing a mounting mental health crisis, and it is crucial that people have somewhere to turn when they’re in crisis – and equally important that they can speak to someone in their preferred language.”

“The U.S. is facing a mounting mental health crisis, and it is crucial that people have somewhere to turn when they’re in crisis – and equally important that they can speak to someone in their preferred language.” — November 16, 2022

“We’re at a tipping point. The federal government and many other organizations across the U.S. have made mental health a priority and are addressing the numerous systemic challenges that exist, and now we must collectively change the way we, as a country, view mental health.”

“We’re at a tipping point. The federal government and many other organizations across the U.S. have made mental health a priority and are addressing the numerous systemic challenges that exist, and now we must collectively change the way we, as a country, view mental health.” — November 9, 2022

“We believe everyone is connected; everyone is related,” she says. “So we treat people at our clinics like family.”

Dr. Warrior and her staff refer to the people they serve as relatives, not clients. “We believe everyone is connected; everyone is related,” she says. “So we treat people at our clinics like family.” — November 2, 2022

“The autism spectrum isn’t linear, but circular, with strengths and challenges that change throughout the day.”

“The autism spectrum isn’t linear, but circular, with strengths and challenges that change throughout the day.” — October 26, 2022

“The Anthropologist is rarely stationary. Rather, this is the person who ventures into the field to observe how people interact with products, services, and experiences in order to come up with new innovations.”

“The Anthropologist is rarely stationary. Rather, this is the person who ventures into the field to observe how people interact with products, services, and experiences in order to come up with new innovations.” — October 12, 2022

“Why are we so punitive to people who are seeking help and taking care of themselves? … The call is coming from inside the house.”

“Why are we so punitive to people who are seeking help and taking care of themselves? … The call is coming from inside the house.” — September 21, 2022

“We wanted to know: Does it vary by country (It does not!)? Does it vary by cause of death (Doesn’t matter!)? Is it stronger for men vs. women (Equally strong!)? This was a snapshot of real life, right? With implications for real-life health outcomes.”

“We wanted to know: Does it vary by country (It does not!)? Does it vary by cause of death (Doesn’t matter!)? Is it stronger for men vs. women (Equally strong!)? This was a snapshot of real life, right? With implications for real-life health outcomes.” — September 14, 2022

“Anyone can get broken. But this is the most important thing… Anyone can live. Anyone can find hope.”

“Anyone can get broken. But this is the most important thing… Anyone can live. Anyone can find hope.” — September 7, 2022

"...their chances of survival would be better in the zone of combat than on the average city street [in the US]."

"...their chances of survival would be better in the zone of combat than on the average city street [in the US]." — August 31, 2022

"To hold two conflicting ideas in constructive tension"

"To hold two conflicting ideas in constructive tension" — August 24, 2022

“[Most kids are pretty resilient.] The notion is that they’re like flowers—they’re growing and going to be okay… By providing children and adolescents the support they need, we help them flourish rather than flounder.”

“[Most kids are pretty resilient.] The notion is that they’re like flowers—they’re growing and going to be okay… By providing children and adolescents the support they need, we help them flourish rather than flounder.” — August 17, 2022

"Law enforcement officers agree they're often not the best equipped to respond to a MH emergency..."

"Law enforcement officers agree they're often not the best equipped to respond to a MH emergency..." — August 10, 2022

"...This resource may enable these two powerful forces for change to come together and develop new, more effective approaches to reducing suicide attempts and deaths."

"...This resource may enable these two powerful forces for change to come together and develop new, more effective approaches to reducing suicide attempts and deaths." — August 3, 2022

"If 988 is for everyone, Kansas has to think about I/DD for mobile crisis teams."

"If 988 is for everyone, Kansas has to think about I/DD for mobile crisis teams." — July 27, 2022

“My whole paradigm of thinking about this had been wrong, which is suicidality is secondary to mental disorders, and so if we treat the mental illness we’ll take care of the suicidality, and to find out… not so much.”

“My whole paradigm of thinking about this had been wrong, which is suicidality is secondary to mental disorders, and so if we treat the mental illness we’ll take care of the suicidality, and to find out… not so much.” — July 20, 2022

"On July 16, the US will transition to using the new 988 dialing code. This is a once-in-a-lifetime opportunity to strengthen and expand the existing National Suicide Prevention Lifeline. 988 is a first step toward strengthening and transforming crisis care in this country."

"On July 16, the US will transition to using the new 988 dialing code. This is a once-in-a-lifetime opportunity to strengthen and expand the existing National Suicide Prevention Lifeline. 988 is a first step toward strengthening and transforming crisis care in this country." — July 13, 2022

“We must build equity and attention to the nuances of race, culture and ethnicity into the front end of 988.”

“We must build equity and attention to the nuances of race, culture and ethnicity into the front end of 988.” — July 6, 2022

"They're people with jobs. They're people who work full-time and still can't afford to live in the city.”

"They're people with jobs. They're people who work full-time and still can't afford to live in the city.” — June 29, 2022

“We need immediate access to a call counselor who is ASL fluent”

“We need immediate access to a call counselor who is ASL fluent” — June 22, 2022

“People need to have ‘the dignity of risk’ and ‘the right to fail’”

“People need to have ‘the dignity of risk’ and ‘the right to fail’” — June 15, 2022

“We cannot arrest our way out of this problem… and we can’t do it alone. We’re talking about the sanctity of all human life. [We must] support crisis services all across America.”

“We cannot arrest our way out of this problem… and we can’t do it alone. We’re talking about the sanctity of all human life. [We must] support crisis services all across America.” — June 8, 2022

“It starts with people standing up and telling their stories… When they hear your story and the story of others, they realize, hey, I’m not alone. And that’s really the goal here- is we want people to not suffer in silence and alone, we want them to be able to get help when they need it.”

“It starts with people standing up and telling their stories… When they hear your story and the story of others, they realize, hey, I’m not alone. And that’s really the goal here- is we want people to not suffer in silence and alone, we want them to be able to get help when they need it.” — June 1, 2022

“Many see innovation as sexy and mysterious… But innovation is a discipline to be mastered and managed. It is hard work. Getting good at it requires significant practice...”

“Many see innovation as sexy and mysterious… But innovation is a discipline to be mastered and managed. It is hard work. Getting good at it requires significant practice...” — May 25, 2022

“We’re often more restrictive than accessible with our crisis services, but it’s frequently because we lack the capacity to meet the community need.”

“We’re often more restrictive than accessible with our crisis services, but it’s frequently because we lack the capacity to meet the community need.” — May 18, 2022

“Incorporates the unique and essential role of peers and their families in all aspects of providing crisis services – from creating a crisis system that meets the needs of the local community to including peer support workers as part of the continuum of care.”

“Incorporates the unique and essential role of peers and their families in all aspects of providing crisis services – from creating a crisis system that meets the needs of the local community to including peer support workers as part of the continuum of care.” — May 11, 2022

"...During one of the most vulnerable, desperate moments of his life, he couldn’t contact 911 to get help.”

"...During one of the most vulnerable, desperate moments of his life, he couldn’t contact 911 to get help.” — May 4, 2022

“Our goal is to reach more people and serve them more effectively”

“Our goal is to reach more people and serve them more effectively ” — April 27, 2022

“There are always two experts in the room [in crisis care.]”

“There are always two experts in the room [in crisis care.]” — April 20, 2022

“My friends, the system isn’t broken -- it was just never fully built.”

“My friends, the system isn’t broken -- it was just never fully built, and it does not exist everywhere in Ohio…. YET! And so, we must build it!” — April 13, 2022

“Together we can work towards a future where mental health and substance use crises—just like any other kind of medical emergencies—receive the care they deserve, with someone to call, someone to come and somewhere to go.”

“Together we can work towards a future where mental health and substance use crises—just like any other kind of medical emergencies—receive the care they deserve, with someone to call, someone to come and somewhere to go.” — April 6, 2022

“We are in a historic moment of horse-versus-locomotive competition, where intuitive and experiential expertise is losing out time and time again to number crunching.”

“We are in a historic moment of horse-versus-locomotive competition,” Ayres writes, “where intuitive and experiential expertise is losing out time and time again to number crunching.” — March 30, 2022

“Homelessness is by itself stressful, dangerous, and unhealthy. Add mental illness…, either as a cause or consequence, and you have a modern tragedy.”

“Homelessness is by itself stressful, dangerous, and unhealthy. Add mental illness…, either as a cause or consequence, and you have a modern tragedy.” — March 23, 2022

“No one interviewed for this story supports boarding. Instead, it’s widely viewed as a grim reality.”

“No one interviewed for this story supports boarding. Instead, it’s widely viewed as a grim reality.” — March 16, 2022

“It's truly a game changer for the person in services who received messaging that people care.”

“It's truly a game changer for the person in services who received messaging that people care.” — March 9, 2022

“Let’s get all Americans the mental health services they need, more people they can turn to for help, and full parity between physical and mental health care.”

“Let’s get all Americans the mental health services they need, more people they can turn to for help, and full parity between physical and mental health care.” — March 2, 2022

"The full scope is overwhelming; help others see the baby steps"

The full scope is overwhelming; help others see the baby steps — February 23, 2022

"Really, it’s about controlling our fear as psychiatric providers..."

"Really, it’s about controlling our fear as psychiatric providers..." — February 16, 2022

"We have also come to this hallowed spot to remind America of the fierce urgency of now..."

"We have also come to this hallowed spot to remind America of the fierce urgency of now..." — February 9, 2022

“Just getting rid of those outdated, untrue beliefs and creating safe spaces for people to talk about their struggles.”

“Just getting rid of those outdated, untrue beliefs and creating safe spaces for people to talk about their struggles.” — February 2, 2022

"All models are wrong... but some are useful."

"All models are wrong... but some are useful." — January 19, 2022

“It’s time to shed antiquated prejudices...”

“It’s time to shed antiquated prejudices and make a bold statement that mental health is not a moral failing or a crime. Let’s take action now to right the wrongs of our past through a reimagined crisis system that benefits everyone.” — January 12, 2022

“Between the idea and the reality… falls the shadow.”

“Between the idea and the reality… falls the shadow.” — January 5, 2022

“The challenges today’s generation of young people face are unprecedented...”

“The challenges today’s generation of young people face are unprecedented and uniquely hard to navigate. And the effect these challenges have had on their mental health is devastating.” — December 15, 2021

“We were told you’re not going to be able to change it... We ignored them.”

“We were told you’re not going to be able to change it. We were told this has been tried before. We ignored them.” — December 8, 2021

"The flock of geese doesn’t respond to the call… but to the flight."

"The flock of geese doesn’t respond to the call… but to the flight." — December 1, 2021

“We have to challenge the belief that mental health crisis services must come in a police car.”

“We have to challenge the belief that mental health crisis services must come in a police car.” — November 17, 2021

“In an average day, 17 veterans die by suicide—not in a far-off place, but right here at home.”

“In an average day, 17 veterans die by suicide—not in a far-off place, but right here at home. Two service members on average die by suicide every day of the year. They’re our daughters. Our sons. Parents. Spouses. Siblings. Beloved friends and battle buddies. Each of these precious lives leaves behind loved ones who feel their absence every single day, like a black hole in the middle of their chests.” — November 10, 2021

"...allowing members of the Havasupai tribe living at the bottom of the Grand Canyon to readily access health care services..."

"...allowing members of the Havasupai tribe living at the bottom of the Grand Canyon to readily access health care services..." — November 3, 2021

“...but all the pieces must work together as a system.”

“There’s a lot of talk about different crisis services and programs... but all the pieces must work together as a system” — October 27, 2021

“[To police] Just bring them straight to us. You don’t have to call or let us know...”

“[To police] Just bring them straight to us. You don’t have to call or let us know. We don’t need a packet. Come to us. Just bring them.” — October 20, 2021

What are the Lifeline requirements to answer 988? “Trained, competent and caring.”

What are the Lifeline requirements to answer 988? “Trained, competent and caring.” — October 13, 2021

“...988 is a once-in-a-lifetime opportunity to strengthen crisis responsiveness. ”

“Game changer in how we think about crisis response… 988 is a once-in-a-lifetime opportunity to strengthen crisis responsiveness. ” — October 6, 2021

“...10% of law enforcement agencies’ total budgets was spent responding to and transporting persons with mental illness in 2017.”

“[Our] survey results indicate that 10% of law enforcement agencies’ total budgets was spent responding to and transporting persons with mental illness in 2017.” — September 29, 2021

“...we are now talking about the preventability of suicide and not the inevitability of suicide. ”

“While our journey is far from over, we are now talking about the preventability of suicide and not the inevitability of suicide. ” — September 22, 2021

“Services have been organized around your ... convenience, not ours, but… a crisis has no schedule.”

“Services have been organized around your Mon through Fri, 8am to 5pm convenience, not ours, but… a crisis has no schedule.” — September 15, 2021

“Law enforcement shouldn’t be on the scene of a mental health crisis...”

“Law enforcement shouldn’t be on the scene of a mental health crisis unless there’s a clear, logical reason to have the presence of an armed public servant.” — September 8, 2021

“Medical Clearance is a fallacy… the root of barriers [to access]… a shield.”

“Medical Clearance is a fallacy… the root of barriers [to access]… a shield.” — September 1, 2021

“Mobile crisis services took too long to respond.”

“Mobile crisis services took too long to respond.” — August 25, 2021

“We use four common stages of recovery (hope, empowerment, self-responsibility, and attaining meaningful roles) to help people live with dignity.”

“We use four common stages of recovery (hope, empowerment, self-responsibility, and attaining meaningful roles) to help people live with dignity.” — August 11, 2021

“The safest communities don’t have the most cops, they have the most resources.”

“The safest communities don’t have the most cops, they have the most resources.” — August 4, 2021

“Gradatim Ferociter”

“Gradatim Ferociter” — July 28, 2021

"You had me at hello."

"You had me at hello." — July 21, 2021

“Critical need for connection in times of crisis.”

“Critical need for connection in times of crisis.” — July 14, 2021

"We’ve got one shot to get this right."

“We’ve got one shot to get this right.“ — July 7, 2021

"A movement is rooted in distributive action."

“A movement is rooted in distributive action.“ — June 30, 2021

"More than a choke point, the hospital ED simply becomes a dead end for many in crisis."

"More than a choke point, the hospital ED simply becomes a dead end for many in crisis." — June 23, 2021

"It’s not making individuals in crisis fit to a system. It’s adjusting the system..."

“It’s not making individuals in crisis fit to a system. It’s adjusting the system to better meet the needs of those individuals they are serving in crisis.” — June 16, 2021

“Someone to call. Someone to come to you. And, if needed, some place to go.”

“Someone to call. Someone to come to you. And, if needed, some place to go.” — June 2, 2021

"Mobile crisis teams are an essential component to getting services to an individual in the community where they are at."

“Mobile crisis teams are an essential component to getting services to an individual in the community where they are at.” — May 26, 2021

Will 988 Yield First or Second Order Change?

Will 988 Yield First or Second Order Change? — May 19, 2021

"In an effective crisis system, perhaps the most potent element of all is relationships..."

“In an effective crisis system, perhaps the most potent element of all is relationships. To be human. To be compassionate.” — May 5, 2021

"We must build equity and attention to the nuances of race, culture and ethnicity into the front end of 988."

“We must build equity and attention to the nuances of race, culture and ethnicity into the front end of 988.” — April 28, 2021

What are the learnings from Arizona?

What are the learnings from AZ — April 21, 2021

"We are moving to standardization of what people can expect [in crisis]…"

Quote Effective Practices — April 21, 2021

What is the 988 and Crisis Care Learning Community?

988 and Extended Crisis Care Learning Community (updated 2021-04-21) — April 21, 2021

What are the federal funding opportunities that could help support 988? Is there a list?

What are the federal resources for 988 — April 21, 2021

"We’re talking about the sanctity of all human life. [We must] support crisis services all across America"

"We’re talking about the sanctity of all human life. [We must] support crisis services all across America" — April 14, 2021

How many agents to answer the phones?

How many agents to answer the phones? — April 7, 2021

“Mobile crisis worth a million.”

“Mobile crisis worth a million.” — April 7, 2021

Does private insurance cover crisis care?

Does private insurance cover crisis care? — March 31, 2021

"The opportunity of a lifetime"

“The opportunity of a lifetime” — March 31, 2021

Does Crisis Now work for rural?

Does Crisis Now work for rural? — February 17, 2021

FEATURED PRESENTATIONS

1M4 Mobile Crisis Directory

1M4 Mobile Crisis Directory — November 30, 2022

Healing Through Justice

Healing Through Justice — November 16, 2022

The State of Mental Health from the Voice of America, Ad Council

The State of Mental Health from the Voice of America, Ad Council — November 9, 2022

Native and Strong Lifeline

Native and Strong Lifeline — November 2, 2022

Embedding Equity into 988

Embedding Equity into 988 — October 26, 2022

Patient-Centered Care

Patient-Centered Care — October 19, 2022

AFSP Project 2025

AFSP Project 2025 — October 12, 2022

Self-Assessment for Modification of Anti-Racism Tool (SMART)

Self-Assessment for Modification of Anti-Racism Tool (SMART) — September 21, 2022

Caring for Our Own: Reducing Suicide Risk and Enhancing Mental Health

Caring for Our Own: Reducing Suicide Risk and Enhancing Mental Health — September 14, 2022

The Hope Institute Treating Suicide Directly

The Hope Institute Treating Suicide Directly — September 7, 2022

Coordinating with EMS and 911

Coordinating with EMS and 911 — August 31, 2022

Violence Assessment and Threats

Violence Assessment and Threats — August 24, 2022

Crisis Access for Children and Teens

Crisis Access for Children and Teens — August 17, 2022

988 and Statewide Crisis Hotline in Arizona

988 and Statewide Crisis Hotline in Arizona — August 10, 2022

Engaging and Helping Persons at Imminent Risk of Suicide on the Lifeline

Engaging and Helping Persons at Imminent Risk of Suicide on the Lifeline — August 3, 2022

Making Emergency Help Accessible for All

Making Emergency Help Accessible for All — July 27, 2022

Colorado Crisis Hub

Colorado Crisis Hub — July 20, 2022

988 Goes Live!

988 Goes Live! — July 13, 2022

Washington State 988 Building Hope

Washington State 988 Building Hope — July 6, 2022

Crisis Services for People Experiencing Homelessness

Crisis Services for People Experiencing Homelessness — June 29, 2022

Implementing Recommendations for Effective Planning and Response with Deaf Communities for 988 in New Hampshire

Implementing Recommendations for Effective Planning and Response with Deaf Communities for 988 in New Hampshire — June 22, 2022

Dignity in Crisis Care

Dignity in Crisis Care — June 15, 2022

Lynnwood Community Justice Center Project

Lynnwood Community Justice Center Project — June 8, 2022

Co-morbid Medical Challenges

Co-morbid Medical Challenges — June 1, 2022

Innovation for Behavioral Health Crisis Care

Innovation for Behavioral Health Crisis Care — May 25, 2022

Medicaid Crisis Opportunities

Medicaid Crisis Opportunities — May 18, 2018

Overcoming Staffing Challenges in Recovery Supports Services

Overcoming Staffing Challenges in Recovery Supports Services — May 11, 2022

Civilian Crisis Response and Equity

Civilian Crisis Response and Equity — May 4, 2022

SAMHSA Operational Readiness: Part 2

SAMHSA Operational Readiness: Part 2 — April 27, 2022

Evolution of the Poison Center System

Evolution of the Poison Center System — April 20, 2022

Connecticut Youth Mobile Crisis

Connecticut Youth Mobile Crisis — April 6, 2022

Enhanced Crisis Need Calculator

Enhanced Crisis Need Calculator — March 30, 2022

24/7, 40 Below and 70% Diverted

24/7, 40 Below and 70% Diverted — March 23, 2022

SAMHSA’s 988 Communication and Partner Toolkit

SAMHSA’s 988 Communication and Partner Toolkit — March 16, 2022

Standardized Billing for Crisis Care

Standardized Billing for Crisis Care — March 9, 2022

Children's Crisis Continuum

Children's Crisis Continuum — March 2, 2022

Systems Engineering 101

Systems Engineering 101 — February 23, 2022

Medicaid's Role in Building Comprehensive Crisis Care Systems

Medicaid's Role in Building Comprehensive Crisis Care Systems — February 16, 2022

Day in the Life Crisis Receiving Center

Day in the Life Crisis Receiving Center — February 9, 2022

How Communities Must Use 988 to Improve Care and Correct Crisis System Disparities

How Communities Must Use 988 to Improve Care and Correct Crisis System Disparities — February 2, 2022

Medicare, Parity & Crisis Services

Medicare, Parity & Crisis Services — January 26, 2022

Building Effective and Equitable Emergency Responses, Pew's Initial Steps

Building Effective and Equitable Emergency Responses — January 19, 2022

SAMHSA 988 Operational Readiness I

SAMHSA 988 Operational Readiness I — January 12, 2022

988 Implementation Act

988 Implementation Act — January 5, 2022

Children's Crisis Services

Children's Crisis Services — December 15, 2021

Alabama Crisis System of Care

Alabama Crisis System of Care — December 8, 2021

"A Day in the Life... Mobile Crisis Teams" Video

A Day in the Life... Mobile Crisis Teams Featured — December 1, 2021

The Dedicated Mental Health Crisis Response Model

The Dedicated Mental Health Crisis Response Model — November 17, 2021

Lifeline Evaluation

Lifeline Evaluation — November 10, 2021

The Work Force Doesn't Exist... Now What?

The Work Force Doesn't Exist... Now What? — October 27, 2021

Boarding in the ED

Boarding in the ED — October 20, 2021

Focusing on Recovery Even (Especially) in Crisis

Focusing on Recovery Even (Especially) in Crisis — October 13, 2021

Cultural and Linguistic Competence: A Strategy to address Health Disparities & Achieve Health Equity.

Cultural and Linguistic Competence: A Strategy to address Health Disparities & Achieve Health Equity. — October 6, 2021

Routinizing Crisis Planning

Routinizing Crisis Planning — September 29, 2021

Suicide Prevention: The Journey

Suicide Prevention: The Journey — September 22, 2021

Mobile Crisis Services, Maricopa County, Arizona

Mobile Crisis Services, Maricopa County, Arizona — September 15, 2021

Serving Deaf People in Need

Serving Deaf People in Need — September 8, 2021

Defining Peer Support in Crisis Services

Defining Peer Support in Crisis Services — September 1, 2021

IDD and Crisis

IDD and Crisis — August 25, 2021

Recovery Matters: Peer Support and the Crisis Continuum

Recovery Matters: Peer Support and the Crisis Continuum — August 11, 2021

Moving Toward Equitable and Effective Psychiatric Emergency Services

Moving Toward Equitable and Effective Psychiatric Emergency Services — August 4, 2021

Integral Care

Integral Care — July 28, 2021

Regional Partnership Catalyst Program

Regional Partnership Catalyst Program — July 21, 2021

All Nations Crisis Hotline

All Nations Crisis Hotline — July 14, 2021

Youth Mobile Response Decriminalizing Mental Health

Youth Mobile Response Decriminalizing Mental Health — July 7, 2021

Mapping LA County Crisis Flow

Mapping LA County Crisis Flow — June 30, 2021

The Arizona Model of Crisis Receiving Center

The Arizona Model of Crisis Receiving Center — June 23, 2021

New Hampshire ED Boarding

New Hampshire ED Boarding — June 16, 2021

The LOCUS Family of Service Intensity Decision Tools

The LOCUS Family of Service Intensity Decision Tools — June 2, 2021

CCBHCs in the Crisis Continuum

CCBHCs in the Crisis Continuum — May 26, 2021

The Little Known, Racist History of the 911 Number

The Little Known, Racist History of the 911 Number — May 12, 2021

Improving the Child and Adolescent Crisis System: Moving from a 911 to a 988 culture

Improving the Child and Adolescent Crisis System: Moving from a 911 to a 988 culture — May 5, 2021

Medicaid Forward Report

Medicaid Forward Report — April 28, 2021

MACPAC Recommendations 2021

MACPAC Recommendations 2021 — April 21, 2021

988 Cost Briefing

988 Cost Briefing — April 14, 2021

988 Contact Volume Briefing

988 Contact Volume Briefing — April 7, 2021

LA County Systems Engineering Snapshot

LA County Systems Engineering Snapshot — March 31, 2021

Utah Efforts Preparing for 988

Utah Efforts Preparing for 988 — March 24, 2021

Atlanta 311 and 911 Data Analysis

Atlanta 311 and 911 Data Analysis — March 10, 2021

Philanthropy and Mental Health: Under-resourced and Misunderstood

Philanthropy and Mental Health: Under-resourced and Misunderstood — December 16, 2020

Georgia Peer Crisis Workforce

Georgia Peer Crisis Workforce — December 9, 2020

Crosswalk of AZ Crisis System and SAMHSA National Guidelines for Behavioral Health Crisis Care

Crosswalk of AZ Crisis System and SAMHSA National Guidelines for Behavioral Health Crisis Care — December 2, 2020

Shelley Curran at Mercy Care / Aetna on Arizona crisis reporting

Shelley Curran at Mercy Care / Aetna on Arizona crisis reporting — October 28, 2020

Washington County, Rhode Island developed a new strategic framework and continuum with peers and family

Washington County, Rhode Island developed a new strategic framework and continuum with peers and family — October 21, 2020

CRISIS IN THE NEWS

New Help for a Group at Risk for Suicide: Middle-Aged Men

New Help for a Group at Risk for Suicide: Middle-Aged Men — November 30, 2022

988 makes it easier to get help in a mental health crisis, but NC needs more providers

988 makes it easier to get help in a mental health crisis, but NC needs more providers — November 30, 2022

Can the New 988 Crisis Hotline Fix America’s Mental Health Epidemic?

Can the New 988 Crisis Hotline Fix America’s Mental Health Epidemic? — November 30, 2022

How a 988 Crisis Center Helps People With Mental and Behavioral Health Emergencies

How a 988 Crisis Center Helps People With Mental and Behavioral Health Emergencies — November 30, 2022

‘What if Yale finds out?’ Suicidal students are pressured to withdraw from Yale, then have to apply to get back into the university

‘What if Yale finds out?’ Suicidal students are pressured to withdraw from Yale, then have to apply to get back into the university — November 16, 2022

Emergency rooms are at ‘breaking point,’ physicians say

Emergency rooms are at ‘breaking point,’ physicians say — November 16, 2022

HHS Releases New National Guidelines for Improving Youth Mental Health Crisis Care

HHS Releases New National Guidelines for Improving Youth Mental Health Crisis Care — November 16, 2022

Mental well-being comes first on TikTok

Mental well-being comes first on TikTok — November 9, 2022

What TikTok does to your mental health: ‘It’s embarrassing we know so little’

What TikTok does to your mental health: ‘It’s embarrassing we know so little’ — November 9, 2022

The White House tweeted about 988

The White House tweeted about 988 — November 2, 2022

HHS Assistant Secretary Travels to Puerto Rico to Discuss Behavioral Health Care, Visit Línea PAS 988 Suicide & Crisis Lifeline Call Center

HHS Assistant Secretary Travels to Puerto Rico to Discuss Behavioral Health Care, Visit Línea PAS 988 Suicide & Crisis Lifeline Call Center — November 2, 2022

988 Billboard shared by Dr. Joan Gillece - Director, NASMHPD’s Center for Innovation in Trauma Informed Approaches

988 Billboard shared by Dr. Joan Gillece - Director, NASMHPD’s Center for Innovation in Trauma Informed Approaches — October 26, 2022

NAMI/IPSOS Fall 2022 Survey: Mental Health & Elections

NAMI/IPSOS Fall 2022 Survey: Mental Health & Elections — October 26, 2022

More Questions Than Answers

More Questions Than Answers — October 12, 2022

Can You Punish a Child’s Mental Health Problems Away?

Can You Punish A Child’s Mental Health Problems Away? — October 12, 2022

Differences between 911 and new 988 line in Chicago

Differences between 911 and new 988 line in Chicago — October 12, 2022

Calls to suicide prevention lifeline rose 45% after changeover to 988 number

Calls to suicide prevention lifeline rose 45% after changeover to 988 number — October 12, 2022

988: Three digits and the nationwide effort to help millions in crisis

988: Three digits and the nationwide effort to help millions in crisis — September 14, 2022

New 988 mental health crisis line sees jump in calls and texts during first month

New 988 mental health crisis line sees jump in calls and texts during first month — September 14, 2022

Mental health policy continues to evolve

Mental health policy continues to evolve — September 14, 2022

988 Social Media Shareables

988 Social Media Shareables — September 7, 2022

What is 988? And is it safe to call? What to know about the new mental health hotline

What is 988? And is it safe to call? What to know about the new mental health hotline — September 7, 2022

New 988 hotline draws criticism that it could lead to a police response, but advocates say it’s misguided

New 988 hotline draws criticism that it could lead to a police response, but advocates say it’s misguided — September 7, 2022

988 Celebration Webinar

988 Celebration Webinar — August 31, 2022

The No Surprises Act

The No Surprises Act — August 24, 2022

Social media posts warn people not to call 988. Here's what you need to know

Social media posts warn people not to call 988. Here's what you need to know — August 24, 2022

Call for Help

Call for Help — August 24, 2022

Hiding in Plain Sight, Youth Mental Illness

Hiding in Plain Sight, Youth Mental Illness — August 24, 2022

988 – The Three Cs To Make The Three Digits Work

988 – The Three Cs To Make The Three Digits Work — August 17, 2022

Mental-health advocates focus on scaling up local 988 resources

Mental-health advocates focus on scaling up local 988 resources — August 17, 2022

Crisis Programs - Standards for IAC Review, Submit feedback by 08/22/2022

Crisis Programs - Standards for IAC Review, Submit feedback by 08/22/2022 — August 10, 2022

Embedding Equity into 988: Leadership Summit, Coming to the #CrisisJam 10/26/2022

Embedding Equity into 988: Leadership Summit, Coming to the #CrisisJam 10/26/2022 — August 10, 2022

SAMHSA & VA Innovation Conference, 08/02/2022

SAMHSA & VA Innovation Conference, 08/02/2022 — August 10, 2022

The US Mental Health Hotline Network Is Expanding, but Rural Areas Still Face Care Shortages

The US Mental Health Hotline Network Is Expanding, but Rural Areas Still Face Care Shortages — August 10, 2022

New 988 hotline doesn’t currently use geolocation services

New 988 hotline doesn’t currently use geolocation services — August 3, 2022

HHS Secretary on 988 Lifeline: 'Governors Have Got to Own This'

HHS Secretary on 988 Lifeline: 'Governors Have Got to Own This' — August 3, 2022

The 988 hotline could be transformational — if done right

The 988 hotline could be transformational — if done right — August 3, 2022

U.S. Transition to 988 Suicide & Crisis Lifeline Begins July 16

U.S. Transition to 988 Suicide & Crisis Lifeline Begins July 16 — July 27, 2022

Experts hope LGBTQ youth will call 988, a new suicide lifeline number

Experts hope LGBTQ youth will call 988, a new suicide lifeline number — July 20, 2022

Answering the Call, Part 3: America's New Crisis Line Goes Live

Answering the Call, Part 3: America's New Crisis Line Goes Live — July 20, 2022

Sharon Jenkins Tucker, 1956-2022

Sharon Jenkins Tucker, 1956-2022 — July 20, 2022

What Is 988? Behind the New Mental Health Crisis Lifeline Number

What Is 988? Behind the New Mental Health Crisis Lifeline Number — July 13, 2022

One in Six Calls to National Suicide Prevention Lifeline End Without Reaching a Counselor

One in Six Calls to National Suicide Prevention Lifeline End Without Reaching a Counselor — July 13, 2022

988 Digital Day of Action

988 Digital Day of Action — July 6, 2022

Advisory: Peer Support Services in Crisis Care

Advisory: Peer Support Services in Crisis Care — July 6, 2022

Implementation Guidance Playbooks Webinar