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STATE CARDS
United States 988 Legislation Card
August 23, 2023
United States 988 Legislation Card
July 19, 2023
United States 988 Crisis Card
June 14, 2023
United States 988 Crisis Card
May 31, 2023
United States 988 Crisis Card
May 17, 2023
United States 988 Crisis Card
March 29, 2023
Virginia 988 Crisis Card
January 12, 2022
Utah 988 Crisis Card
February 9, 2022
Nevada 988 Crisis Card
December 15, 2021
Washington State 988 Crisis Card
June 1, 2022
QUESTIONS & QUOTES
“Helper selection criteria should include: empathy, respect and the ability to establish a good initial contact.”
September 27, 2023
"Mental health patients under involuntary commitment can wait for hours, days or weeks..."
September 20, 2023
"Ikigai is largely just the activity that will blissfully keep you busy until the end of your days.”
September 06, 2023
“Crisis services result in better outcomes at a lower cost and generate a Return on Investment of 2 to 1 just in healthcare..."
August 30, 2023
"...A person with lived experience of both SMI/SUD and justice involvement should be treated the same as any other employee, and the organization should proceed without any bias or stigma toward this employee.”
August 30, 2023
"Patients who are abandoned to withdrawal and untreated pan have an increased death risk, nearly 300 percent, and their risk of suicide if also significantly elevated..."
August 16, 2023
“We knew that if we wanted to address overdose mortality and high utilization in hospitals,” she says, “then we had to look at the role of behavioral health.”
August 09, 2023
“Thank you, Hope.” I prayed. “Thank you for setting me free.” To which she replied: “Who was the one who decided I exist?”
August 2, 2023
“If we don’t have a seat at the table, we’re not afraid to bring our own chair.”
August 2, 2023
“…Life is unfair. Death is unfair. Anger is a natural reaction to the unfairness of loss.”
July 26, 2023
"…If we take decades to build [the 988 system], we’re going to lose a lot of lives.”
July 19, 2023
"I've known thousands of blind people. Guess what? Blind people have crises just like anybody else."
July 05, 2023
"Forget the catch!" Geographical boundaries become walls prohibiting timely access to crisis care. Find ways to break them.
June 28, 2023
“Hello to all the people living in institutions, I remember you”
June 21, 2023
“A chatbot is no substitute for human empathy.”
June 14, 2023
“Thank you for believing that we were alive” Jorge Galleguilos, the eleventh miner brought to safety, to President Pinera.
June 07, 2023
Dr. David Satcher said, ''The nation must address suicide as a significant public health problem and put into place national strategies to prevent the loss of life and the suffering suicide causes. We must act now.''
May 31, 2023
”We are in a world where most of the workforce is completely closed about their own lived experience, and yet, peers are expected to be completely open.”
May 24, 2023
"It doesn't matter where we do interventions. It's less costly and its more effective because it's right to the person who is in need."
May 17, 2023
"If you were in trouble, do you have relatives or friends you can count on to help you whenever you need them, or not?"
May 10, 2023
"Guilt feels less deserved, pain is less painful, misfortune is less oppressive, when someone is there with you."
May 03, 2023
"...We mean that no suicide is fated. None are predestined. Until the person actually takes a final lethal act, there is still hope."
April 26, 2023
"Most people survive depression… but to [those who die of suicide] there should be no more reproof attached than to the victims of terminal cancer."
April 19, 2023
“Black communities need transformational change, bold and radical investments in systems that increase safety, healing opportunities, and programs...”
April 05, 2023
"What is the biggest challenge to improving crisis coordination? Senator, workforce..."
March 29, 2023
“Ukeru is a restraint-free training program to manage aggressive behavior, that teaches us to reframe that behavior as a survival skill that guests have learned over time and our job [with crisis teams] is to end the escalation.”
March 22, 2023
"3 hours is the average time an officer waits at a medical facility until transfer of custody occurs..."
March 15, 2023
"Last year alone, San Diego County law enforcement responded to 38,380 calls for service."
March 15, 2023
"Law enforcement should only be engaged in situations where there is a clear threat to public safety."
March 08. 2023
“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language that goes to his heart."”
March 01, 2023
“Emergency Department Boarding is wrong medically, legally, ethically, morally and economically.”
February 22, 2023
“Law enforcement shouldn’t be on the scene of a mental health crisis unless there’s a clear, logical reason to have the presence of an armed public servant.”
February 15, 2023
“The increasing dependence on… hospital EDs to provide behavioral evaluation and treatment is not appropriate, not safe, and not an efficient use of dwindling community emergency resources. More importantly, it impacts the patient, the patient’s family, other patients and their families, and of course the hospital staff.”
February 8, 2023
“Accidental Death and Disability… revolutionized the way we view and manage injury in America. For many of us, it helped to define our careers.”
February 1, 2023
“Siri, I’m feeling depressed.”
January 25, 2023
“From the curbside to the country club, crisis makes us all equal.”
January 18, 2023
"Listen to youth! And, bring them to the table. Let them make a difference. You'd be surprised."
January 11, 2023
"Just the time is of such critical importance here in terms of taking care of someone like this. The response from the medical team was fast and seconds and minutes matter in a situation like this," Dr. Sanjay Gupta said.
January 4, 2023
“The response to a person having a mental health crisis has always been to blame, shame, and criminalize, instead of to love, care, and empathize…"
December 14, 2022
"In an effective crisis system… Perhaps the most potent element of all is relationships. To be human. To be compassionate."
December 7, 2022
“My hope is that the first responders are able to do what they do well and that we can step in on some of those other calls that really don't require EMS or the police department...”
November 30, 2022
“The U.S. is facing a mounting mental health crisis, and it is crucial that people have somewhere to turn when they’re in crisis – and equally important that they can speak to someone in their preferred language.”
November 16, 2022
“We’re at a tipping point. The federal government and many other organizations across the U.S. have made mental health a priority and are addressing the numerous systemic challenges that exist, and now we must collectively change the way we, as a country, view mental health.”
November 9, 2022
“We believe everyone is connected; everyone is related,” she says. “So we treat people at our clinics like family.”
November 2, 2022
“The autism spectrum isn’t linear, but circular, with strengths and challenges that change throughout the day.”
October 26, 2022
“The Anthropologist is rarely stationary. Rather, this is the person who ventures into the field to observe how people interact with products, services, and experiences in order to come up with new innovations.”
October 12, 2022
“Why are we so punitive to people who are seeking help and taking care of themselves? … The call is coming from inside the house.”
September 21, 2022
“We wanted to know: Does it vary by country (It does not!)? Does it vary by cause of death (Doesn’t matter!)? Is it stronger for men vs. women (Equally strong!)? This was a snapshot of real life, right? With implications for real-life health outcomes.”
September 14, 2022
“Anyone can get broken. But this is the most important thing… Anyone can live. Anyone can find hope.”
September 7, 2022
"...their chances of survival would be better in the zone of combat than on the average city street [in the US]."
August 31, 2022
"To hold two conflicting ideas in constructive tension"
August 24, 2022
“[Most kids are pretty resilient.] The notion is that they’re like flowers—they’re growing and going to be okay… By providing children and adolescents the support they need, we help them flourish rather than flounder.”
August 17, 2022
"Law enforcement officers agree they're often not the best equipped to respond to a MH emergency..."
August 10, 2022
"...This resource may enable these two powerful forces for change to come together and develop new, more effective approaches to reducing suicide attempts and deaths."
August 3, 2022
"If 988 is for everyone, Kansas has to think about I/DD for mobile crisis teams."
July 27, 2022
“My whole paradigm of thinking about this had been wrong, which is suicidality is secondary to mental disorders, and so if we treat the mental illness we’ll take care of the suicidality, and to find out… not so much.”
July 20, 2022
"On July 16, the US will transition to using the new 988 dialing code. This is a once-in-a-lifetime opportunity to strengthen and expand the existing National Suicide Prevention Lifeline. 988 is a first step toward strengthening and transforming crisis care in this country."
July 13, 2022
“We must build equity and attention to the nuances of race, culture and ethnicity into the front end of 988.”
July 6, 2022
"They're people with jobs. They're people who work full-time and still can't afford to live in the city.”
June 29, 2022
“We need immediate access to a call counselor who is ASL fluent”
June 22, 2022
“People need to have ‘the dignity of risk’ and ‘the right to fail’”
June 15, 2022
“We cannot arrest our way out of this problem… and we can’t do it alone. We’re talking about the sanctity of all human life. [We must] support crisis services all across America.”
June 8, 2022
“It starts with people standing up and telling their stories… When they hear your story and the story of others, they realize, hey, I’m not alone. And that’s really the goal here- is we want people to not suffer in silence and alone, we want them to be able to get help when they need it.”
June 1, 2022
“Many see innovation as sexy and mysterious… But innovation is a discipline to be mastered and managed. It is hard work. Getting good at it requires significant practice...”
May 25, 2022
“We’re often more restrictive than accessible with our crisis services, but it’s frequently because we lack the capacity to meet the community need.”
May 18, 2022
“Incorporates the unique and essential role of peers and their families in all aspects of providing crisis services – from creating a crisis system that meets the needs of the local community to including peer support workers as part of the continuum of care.”
May 11, 2022
"...During one of the most vulnerable, desperate moments of his life, he couldn’t contact 911 to get help.”
May 4, 2022
“Our goal is to reach more people and serve them more effectively”
April 27, 2022
“There are always two experts in the room [in crisis care.]”
April 20, 2022
“My friends, the system isn’t broken -- it was just never fully built.”
April 13, 2022
“Together we can work towards a future where mental health and substance use crises—just like any other kind of medical emergencies—receive the care they deserve, with someone to call, someone to come and somewhere to go.”
April 6, 2022
“We are in a historic moment of horse-versus-locomotive competition, where intuitive and experiential expertise is losing out time and time again to number crunching.”
March 30, 2022
“Homelessness is by itself stressful, dangerous, and unhealthy. Add mental illness…, either as a cause or consequence, and you have a modern tragedy.”
March 23, 2022
“No one interviewed for this story supports boarding. Instead, it’s widely viewed as a grim reality.”
March 16, 2022
“It's truly a game changer for the person in services who received messaging that people care.”
March 9, 2022
“Let’s get all Americans the mental health services they need, more people they can turn to for help, and full parity between physical and mental health care.”
March 2, 2022
"The full scope is overwhelming; help others see the baby steps"
February 23, 2022
"Really, it’s about controlling our fear as psychiatric providers..."
February 16, 2022
"We have also come to this hallowed spot to remind America of the fierce urgency of now..."
February 9, 2022
“Just getting rid of those outdated, untrue beliefs and creating safe spaces for people to talk about their struggles.”
February 2, 2022
"All models are wrong... but some are useful."
January 19, 2022
“It’s time to shed antiquated prejudices...”
January 12, 2022
“Between the idea and the reality… falls the shadow.”
January 5, 2022
“The challenges today’s generation of young people face are unprecedented...”
December 15, 2021
“We were told you’re not going to be able to change it... We ignored them.”
December 8, 2021
"The flock of geese doesn’t respond to the call… but to the flight."
December 1, 2021
“We have to challenge the belief that mental health crisis services must come in a police car.”
November 17, 2021
“In an average day, 17 veterans die by suicide—not in a far-off place, but right here at home.”
November 10, 2021
"...allowing members of the Havasupai tribe living at the bottom of the Grand Canyon to readily access health care services..."
November 3, 2021
“...but all the pieces must work together as a system.”
October 27, 2021
“[To police] Just bring them straight to us. You don’t have to call or let us know...”
October 20, 2021
What are the Lifeline requirements to answer 988? “Trained, competent and caring.”
October 13, 2021
“...988 is a once-in-a-lifetime opportunity to strengthen crisis responsiveness. ”
October 6, 2021
“...10% of law enforcement agencies’ total budgets was spent responding to and transporting persons with mental illness in 2017.”
September 29, 2021
“...we are now talking about the preventability of suicide and not the inevitability of suicide. ”
September 22, 2021
“Services have been organized around your ... convenience, not ours, but… a crisis has no schedule.”
September 15, 2021
“Law enforcement shouldn’t be on the scene of a mental health crisis...”
September 8, 2021
“Medical Clearance is a fallacy… the root of barriers [to access]… a shield.”
September 1, 2021
“Mobile crisis services took too long to respond.”
August 25, 2021
“We use four common stages of recovery (hope, empowerment, self-responsibility, and attaining meaningful roles) to help people live with dignity.”
August 11, 2021
“The safest communities don’t have the most cops, they have the most resources.”
August 4, 2021
“Gradatim Ferociter”
July 28, 2021
"You had me at hello."
July 21, 2021
“Critical need for connection in times of crisis.”
July 14, 2021
"We’ve got one shot to get this right."
July 7, 2021
"A movement is rooted in distributive action."
June 30, 2021
"More than a choke point, the hospital ED simply becomes a dead end for many in crisis."
June 23, 2021
"It’s not making individuals in crisis fit to a system. It’s adjusting the system..."
June 16, 2021
“Someone to call. Someone to come to you. And, if needed, some place to go.”
June 2, 2021
"Mobile crisis teams are an essential component to getting services to an individual in the community where they are at."
May 26, 2021
Will 988 Yield First or Second Order Change?
May 19, 2021
"In an effective crisis system, perhaps the most potent element of all is relationships..."
May 5, 2021
"We must build equity and attention to the nuances of race, culture and ethnicity into the front end of 988."
April 28, 2021
What are the learnings from Arizona?
April 21, 2021
"We are moving to standardization of what people can expect [in crisis]…"
April 21, 2021
What is the 988 and Crisis Care Learning Community?
April 21, 2021
What are the federal funding opportunities that could help support 988? Is there a list?
April 21, 2021
"We’re talking about the sanctity of all human life. [We must] support crisis services all across America"
April 14, 2021
How many agents to answer the phones?
April 7, 2021
“Mobile crisis worth a million.”
April 7, 2021
Does private insurance cover crisis care?
March 31, 2021
"The opportunity of a lifetime"
March 31, 2021
Does Crisis Now work for rural?
February 17, 2021
FEATURED PRESENTATIONS
Peers Across the Crisis Continuum
September 27, 2023
Wrestling with Suicide Alone: Top Ten Reasons
September 20, 2023
The CCBHC Model: Updates and Current Efforts Relating to the Crisis Continuum of Care
September 06, 2023
Connect with people you trust by Google and IASP
August 30, 2023
The Bridge Center for Hope: Pioneering Crisis Services in Louisiana
August 23, 2023
Suicides after Prescription Opioids are Stopped: Let’s Move Beyond Statistics through the CSI:OPIOIDs Research Study
August 16, 2023
Regionalizing Crisis Care in Central Maryland
August 09, 2023
Loss and Grief, Coping Strategies and Resources
July 26, 2023
Medical Role in Crisis Care
July 19, 2023
988 1-year Anniversary!
July 12, 2023
Access to 988 for ASL Users
July 05, 2023
Crisis Care Continuum in Central Region Arizona
June 28, 2023
The Americans with Disabilities Act and Mental Health Crisis Response
June 21, 2023
SPRC Lived Experience Initiatives: Program Overview
June 14, 2023
SafeUT Overview
June 07, 2023
2024 National Strategy for Suicide Prevention and Action Plan
May 31, 2023
Crisis Text Line | Crisis Jam
May 24, 2023
Mobile Crisis Response Services in Georgia
May 17, 2023
Behavioral Health Disparities in Aging: Crisis Resources
May 10, 2023
Engagement with Faith Communities to Support 988 Implementation
May 03, 2023
Behavioral Health and Law Enforcement: Models to Keep Improving Responses
April 26, 203
Moving America's Soul on Suicide
April 19, 2023
Important Considerations for Supporting LGBTQ+ People
April 12, 2023
Community Mobile Response Works
April 05, 2023
Ukeru: Life Without Restraint
March 29, 2023
Taking Care of Our Workforce
March 22, 2023
Mental Health Shouldn't Come in a Police Car
March 15, 2023
Anti-Stigma Grand Challenge
March 08, 2023
Culturally Responsive Mental Health Crisis Services for Hispanic and Latinx Populations
March 01, 2023
SAMHSA Convening 3 Synthesis
February 22, 2023
How We Do It Again: Scaling Emergency Behavioral Health Services
February 15, 2023
We’ve Been Here Before: History of Emergency Medical Services
February 8, 2023
Meeting the rising need and demand for mental health information and resources